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Privacy Policy for Patients & Requesters of Nurse Bette

Effective Date: 2 Feb, 2025

Welcome to Nurse Bette. Your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, mobile applications, and on-demand medical care services as a patient or requester. Please read this policy carefully to understand how your information is handled.


1. Information We Collect

When you use Nurse Bette, we may collect the following types of information:

Personal Information:
Name, phone number, email address, date of birth, and patient details.

Location Information:
Your care location provided via GPS or manual entry.

Medical & Visit Information:
Symptoms entered, notes, photos (if uploaded), visit details, and clinician interaction data.

Payment Information:
Card or digital payment details and transaction-related data.

Device Information:
IP address, device type, operating system, app version, and network information.


2. How We Use Your Information

We use your information to:

  • Process and manage medical care requests

  • Assign and dispatch clinicians

  • Provide medical services at your location

  • Process payments and send receipts

  • Communicate visit updates, notifications, and confirmations

  • Improve service quality, safety, and platform performance

  • Comply with legal and regulatory requirements


3. Disclosure of Your Information

We may share your information:

  • With assigned clinicians to deliver medical care

  • With trusted third-party service providers (payments, notifications, hosting, analytics)

  • When required by law, court order, or regulatory authority

  • To protect our rights, safety, users, or enforce agreements

We do not sell your personal or medical information.


4. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect your information against unauthorized access, loss, misuse, alteration, or disclosure. Access to sensitive data is restricted and monitored.


5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we may notify you via email or in-app notification before the changes take effect.


6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections or updates

  • Request deletion of your data (subject to legal obligations)

  • Restrict or object to certain processing activities


7. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: nursebetteinc@gmail.com
Website: www.nursebette.com


Your Consent

By using Nurse Bette, you agree to the collection, use, storage, and sharing of your information as described in this Privacy Policy.